Category Archives: Cultural Competency: Assessments

Health Research and Education Trust: Building a Culturally Competent Health Care Organization

This guide from the Health Research and Education Trust, the research and education affiliate of the American Hospital Association, describes how hospitals and other health care organizations can become more culturally competent.  A culturally competent health care system is one … Continue reading

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National Quality Forum: Assessment of Quality Measures for “Disparities-Sensitivity”

The National Quality Forum (NQF) has developed an assessment tool to evaluate whether health care quality measures are “sensitive” in measuring health care disparities.  As part of the integration of equity into health care quality improvement, NQF proposes to evaluate … Continue reading

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Agency for Healthcare Quality and Research: Consumer Assessment of Healthcare Providers and Systems Cultural Competency Item Set

The Agency for Healthcare Quality and Research (AHRQ) has developed this Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competency Item Set as a potential supplement to the Adult Clinician and Group Survey.  The items include measures on: Patient-provider … Continue reading

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National Quality Forum Requests Public Comments on Healthcare Disparities and Cultural Competency Measures

The National Quality Forum is requesting public comments on a commissioned paper from the Disparities Solutions Center describing issues regarding the selection and evaluation of disparity-sensitive quality measures, methodological issues with disparities measurement, and cross-cutting measurement gaps in disparities.  The paper and … Continue reading

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Resources to Advance Patient-Centeredness and Health Equity

I have compiled key publications and resources on some current topics in health care policy.  Below are descriptions of the key topic areas, which also can be accessed using the menu on the right side of this page. Health Care … Continue reading

Posted in Cultural Competency, Cultural Competency: Assessments, Cultural Competency: Curricula, Cultural Competency: Evaluation, Cultural Competency: Frameworks, Cultural Competency: Training, Demographic Data, Demographic Data: Gender Identity, Demographic Data: Language Need, Demographic Data: Race and Ethnicity, Demographic Data: Sexual Orientation, Health Care Disparities, Health Care Disparities: Effective Interventions, Health Care Disparities: Stakeholders Engaged, Health Care Disparities: The Evidence of Disparities, Health Care Reform, Health Care Reform: Accountable Care Organizations, Health Care Reform: Advancing Equity, Health Care Reform: Comparative Effectiveness Research, Health Care Reform: General Analysis, Health Care Reform: Medical Homes, Health Care Reform: Payment Reform, Health Care Reform: Quality Improvement, Health Care Reform: Workforce Development, Health Information Technology, Health Information Technology: Meaningful Use, Health Information Technology: Mobile Health, Health Information Technology: Personal Health Records, Health Literacy, Health Workforce Diversity, Health Workforce Diversity: Building the Demand Side, Health Workforce Diversity: Pipelines and pathways, Health Workforce Diversity: Who is Underrepresented, Language Access, Language Access: Best Practices, Language Access: Certification, Language Access: Government Funding, Language Access: Making the Case, Language Access: Standards, Lesbian, Gay, Bisexual and Transgender Health, Patient-Centeredness, The iBau Blog | Leave a comment

University of South Florida: Organizational Cultural Competence – A Review of Assessment Protocols

This comprehensive report from the Research & Training Center for Children’s Mental Health at the University of South Florida identifies and categorizes organizational assessments of cultural competence.  While it was intended for primary use for children’s mental health service providers, … Continue reading

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NCQA Implementing Multicultural Health Care Standards – Ideas and Examples

This guide provides ideas and examples to support the National Committee for Quality Assurance’s standards for distinction in Multicultural Health Care. Link to Original Source

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American Medical Association Ethical Force Program: Improving Patient-Centered Communication

This report and toolkit from the American Medical Association Ethical Force Program supports improvement in patient-centered communication.   The toolkit has been used by hospitals and community health centers to engage both providers and patients in improving effective communication.

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