Category Archives: Cultural Competency

Customizing Health Care for Diverse Patients

The Institute of Medicine identified patient-centeredness as one of the elements of quality health care. The definition of patient-centeredness includes responsiveness to the needs and preferences of the patient. There is a conceptual overlap between patient-centeredness and cultural competence. There are many useful frameworks and resources for understanding and applying cultural competency in health care. Many health care organizations are integrating concepts of cultural competency into their quality improvement and disparities reduction activities. Health professions education and training programs also are integrating cultural competency into their curricula.

Massachusetts Department of Public Health Office of Health Equity: Making CLAS Happen

The Massachusetts Department of Public Health Office of Health Equity has published an updated guide to implementation of the national culturally and linguistically appropriate services (CLAS) standards developed by the U.S. Department of Health and Human Services Office of Minority … Continue reading

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Centers for Medicare and Medicaid Services: Cultural and Linguistic Access Requirements under Affordable Care Act

The Centers for Medicare and Medicaid Services (CMS) has updated the requirements on group health plans and health insurance issuers to ensure cultural and linguistic access in the implementation of the Affordable Care Act (ACA).  Section 2719 of the Public Health Services … Continue reading

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Centers for Medicare and Medicaid Services: Equity Plan for Improving Quality in Medicare

The Centers for Medicare and Medicaid Services (CMS) Office of Minority Health has published this first-ever Equity Plan for Improving Quality in Medicare.  The Equity Plan focuses on Medicare populations that experience disproportionately high burdens of disease, lower quality of care, … Continue reading

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Health Research and Education Trust: Diversity in Health Care

The Health Research and Education Trust of the American Hospital Association has published these six case studies describing how hospitals and health systems have implemented principles of diversity and inclusion at their health care organizations.  The health care organizations profiled … Continue reading

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Joint Commission: Crosswalk of National Standards for Culturally and Linguistically Appropriate Services with Hospital Accreditation Standards

This is a crosswalk of the U.S. Department of Health and Human Services Office of Minority Health’s National Standards for Culturally and Linguistically Appropriate Services (CLAS) with the Joint Commission’s Hospital Accreditation Standards. The CLAS standards were “enhanced”, or updated, … Continue reading

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Association of American Medical Colleges and Association of Schools of Public Health: Cultural Competence Education for Students in Medicine and Public Health

This report from an expert panel jointly convened by the Association of American Medical Colleges and Association of Schools of Public Health identifies competencies to prepare culturally competent practitioners appropriate for students in both medicine and public health.  This unique interprofessional … Continue reading

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Health Research and Education Trust: Building a Culturally Competent Health Care Organization

This guide from the Health Research and Education Trust, the research and education affiliate of the American Hospital Association, describes how hospitals and other health care organizations can become more culturally competent.  A culturally competent health care system is one … Continue reading

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Office of Minority Health and Hogg Foundation for Mental Health: Eliminating Disparities through the Integration of Behavioral Health and Primary Care

This literature review from the U.S. Department of Health and Human Services Office of Minority Health and the Hogg Foundation for Mental Health is a comprehensive resource on how the integration of behavioral health and primary care services for racial and … Continue reading

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Health Research and Education Trust: Becoming a Culturally Competent Health Care Organization

This new guide from the Health Research and Education Trust, the research and education affiliate of the American Hospital Association (AHA).  According to the guide, it is imperative that hospitals and health care systems not only understand the diverse patients … Continue reading

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National Academy for State Health Policy: State Policymakers’ Guide for Advancing Health Equity through Health Reform Implementation

This policy brief from the National Academy for State Health Policy (NASHP) describes opportunities for states to advance health equity through implementation of the Patient Protection and Affordable Care Act (ACA), profiling planning and implementation activities in Arkansas, Connecticut, Hawaii, … Continue reading

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