The Massachusetts Department of Public Health Office of Health Equity has published an updated guide to implementation of the national culturally and linguistically appropriate services (CLAS) standards developed by the U.S. Department of Health and Human Services Office of Minority Health (OMH). The updated guide reflects the enhancements made to the CLAS standards in 2013 and includes the following chapters:
Chapter 1: Foster Cultural Competence:
Chapter 2 Build Community Partnerships:
Chapter 3: Collect Diversity Data:
Chapter 4: Benchmark, Plan, Evaluate:
Chapter 5: Reflect and Respect Diversity:
Chapter 6: Ensure Language Access:
The guide also includes a literature review and a self-assessment tool:
Up to 25 copies of the manual can be ordered through the Massachusetts Health Promotion Clearinghouse website.
Ignatius Bau 