National Quality Forum Call for Healthcare Disparities and Cultural Competency Measures

The National Quality Forum (NQF) has issued a call for healthcare performance measures related to healthcare disparities and cultural competency for consideration in its national consensus standards development process.  In August, NQF  published a paper authored by the Disparities Solution Center at Massachusetts General Hospital that proposes a framework for the standards.

Specifically, NQF is seeking to identify and endorse performance measures for public reporting and quality improvement in the following areas:

  • racial/ethnic healthcare disparities;
  • language barriers/improving language access services, which include interpreter services and translation;
  • cultural competency, in particular measures related to the NQF-endorsed framework and preferred practices;
  • health information technology system capacity to measure and improve healthcare disparities and cultural competency;
  • integrating health communication (language, literacy, and culture);
  • health-related quality of life;
  • care coordination as it relates to improving healthcare disparities and cultural
  • patient perceptions/provider biases;
  • and use of “navigation” services.

The call for measures is open until January 18, 2012.  Measures must be submitted through the NQF website.

This entry was posted in Cultural Competency, Cultural Competency: Evaluation, Demographic Data, Demographic Data: Language Need, Demographic Data: Race and Ethnicity, Health Care Disparities, Health Care Disparities: Stakeholders Engaged, Health Information Technology, Language Access, Language Access: Standards, Patient-Centeredness. Bookmark the permalink.

Leave a Reply

Fill in your details below or click an icon to log in: Logo

You are commenting using your account. Log Out /  Change )

Google+ photo

You are commenting using your Google+ account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s