This issue brief published by the National LGBT Health Education Center of the Fenway Institute uses the framework of a patient-centered medical home (PCMH) to improve health care and health outcomes for lesbian, gay, bisexual, and transgender (LGBT) patients and families. As an underserved and vulnerable population, LGBT people experience disparities in both health care and health status.
The issue brief provides practice improvement actions for improving care for LGBT patients and families that are linked to national standards for PCMHs. If a health care provider is going through the process of achieving PCMH recognition, these practice improvement actions can be used for a parallel evaluation of effectiveness in building a PCMH for LGBT patients and families. Those providers who have already achieved PCMH recognition can use this template to assess their current effectiveness in establishing a PCMH for LGBT patients and families.