U.S. Department of Health and Human Services Office of Inspector General: Guidance and Standards on Language Access Services – Medicare Plans

This report from the U.S. Department of Health and Human Services (HHS) Office of Inspector General reviews the current standards and requirements for language access in Medicare-funded programs and services, specifically the HHS Office of Civil Rights Policy Guidance on Nondiscrimination for Persons with Limited English Proficiency and the HHS Office of Minority Health’s National Standard for Culturally and Linguistically Appropriate Services.  This report was required by Congress in the Medicare Improvement for Patients and Provider Act of 2008.  The report recommends that the Office of Minority Health work with the Centers for Medicare and Medicaid Services to provide notice to Medicare beneficiaries about their right to language assistance services. 

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