Statement of Principles: Language Access in Health Care

This statement of principles for language access in health care has been endorsed by over one hundred organizations. Link to Original Continue reading →

The California Endowment Case Study: Overcoming Language Barriers to Health Care

This case study describes how philanthropic support for policy advocacy advanced language access in health care in California and throughout Continue reading →

Joint Commission Report: Hospitals, Language and Culture

This report of findings from the Joint Commission‘s study of sixty hospitals nationwide describes how hospitals are addrressing issues of Continue reading →

Joint Commission Report: One Size Does Not Fit All

The Joint Commission reviews promising practices from hospitals on issues of language access and cultural competency and makes recommendations for Continue reading →

California Health Care Safety Net Institute Model Hospital Policies and Procedures on Language Access

These model hospital policies and procedures on language access were developed by the California Health Care Safety Net Institute, the Continue reading →

George Washington University: Talking with Patients – How Hospitals Use Bilingual Clinicians and Staff

This report from George Washington University describes how hospitals throughout the U.S. are providing language assistance services using bilingual clinicians Continue reading →

Northwestern University: Facilitators and Barriers to Providing Language Services in California Public Hospitals

This report from Northwestern University, Health Research and Education Trust and Boston University describes how California public hospitals are improving Continue reading →

National Association of Community Health Centers: Serving Patients with Limited English Proficiency

This report from the National Association of Community Health Centers and the National Health Law Program describes best practices among Continue reading →