Joint Commission Report: Hospitals, Language and Culture

This report of findings from the Joint Commission‘s study of sixty hospitals nationwide describes how hospitals are addrressing issues of Continue reading →

Joint Commission Report: One Size Does Not Fit All

The Joint Commission reviews promising practices from hospitals on issues of language access and cultural competency and makes recommendations for Continue reading →

California Health Care Safety Net Institute Model Hospital Policies and Procedures on Language Access

These model hospital policies and procedures on language access were developed by the California Health Care Safety Net Institute, the Continue reading →

Robert Wood Johnson Foundation Speaking Together Program

The Robert Wood Johnson Foundation funded George Washington University to work with ten hospitals to improve the quality of the Continue reading →

George Washington University: Talking with Patients – How Hospitals Use Bilingual Clinicians and Staff

This report from George Washington University describes how hospitals throughout the U.S. are providing language assistance services using bilingual clinicians Continue reading →

Northwestern University: Facilitators and Barriers to Providing Language Services in California Public Hospitals

This report from Northwestern University, Health Research and Education Trust and Boston University describes how California public hospitals are improving Continue reading →

National Association of Community Health Centers: Serving Patients with Limited English Proficiency

This report from the National Association of Community Health Centers and the National Health Law Program describes best practices among Continue reading →

Association of Clinicians for the Underserved: Language Access – Understanding the Barriers and Challenges in Primary Care Settings

This report from the Association of Clinicians for the Underserved and the National Health Law Program describes best practices among Continue reading →