Category Archives: Language Access: Making the Case

Centers for Medicare and Medicaid Services: Understanding Communication and Language Needs of Medicare Beneficiaries

This issue brief from the Centers for Medicare and Medicaid Services (CMS) describes the communication and language needs of Medicare beneficiaries. CMS conducted an analysis of the 2014 American Community Survey (ACS) Public Use Microdata Sample (PUMS) data to explore … Continue reading

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Centers for Medicare and Medicaid Services: How Healthcare Providers Meet Patient Language Needs

This issue brief from the Centers for Medicare and Medicaid Services describes how health care providers are identifying and responding to the language needs of their patients who speak languages other than English, or are limited English proficient (LEP). The … Continue reading

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American Community Survey: Language Use in the U.S., 2011

This data brief from the U.S. Census Bureau reports data from the 2011 American Community Survey about language use in the United States.  It provides useful background information for health care systems and providers to learn about the potential language … Continue reading

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Resources to Advance Patient-Centeredness and Health Equity

I have compiled key publications and resources on some current topics in health care policy.  Below are descriptions of the key topic areas, which also can be accessed using the menu on the right side of this page. Health Care … Continue reading

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Presentation at Maryland Hospital Association: Making the Cases for Language Access

Presentation to Kaiser Permanente, Adventist HealthCare and Maryland Hospital Association on language access on August 23, 2010.

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References and Resources on Language Access

References and resources on language access for presentation to Kaiser Permanente, Adventist HealthCare and Maryland Hospital Association in August 2010.

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National Council on Interpreting in Health Care Searchable Bibliography on Language Access

This updated, searchable bibliography is maintained by the National Council on Interpreting in Health Care. The original annotated bibliography was completed in 2003.

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Joint Commission Article: Language Proficiency and Adverse Events

This article describes how language barriers in health care may contribute to adverse events in hospitals. Link to Original Source

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National Health Law Program: High Cost of Language Barriers in Medical Malpractice

This issue brief from the University of California, Berkeley School of Public Health and the National Health Law Program examines the potential costs of language barriers in health care from data on medical malpractice claims.   Link to Original Source

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Childhood in Translation DVD

This short documentary DVD includes the voices of children who are asked to be interpreters for their parents who have limited English proficiency.  It documents the ethical, emotional and legal problems created by relying on children as interpreters for their … Continue reading

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