Customizing Health Care for Diverse Patients
The Institute of Medicine identified patient-centeredness as one of the elements of quality health care. The definition of patient-centeredness includes responsiveness to the needs and preferences of the patient. There is a conceptual overlap between patient-centeredness and cultural competence. There are many useful frameworks and resources for understanding and applying cultural competency in health care. Many health care organizations are integrating concepts of cultural competency into their quality improvement and disparities reduction activities. Health professions education and training programs also are integrating cultural competency into their curricula.
Plenary session presentation at California Pan-Ethnic Health Network “Building Quality and Equitable Health Care Systems” conference on June 8, 2010. Continue reading
Resources on patient-centeredness, equity and prevention from California Pan-Ethnic Health Network “Building Quality and Equitable Health Care Systems” conference June Continue reading
The U.S. Office of Minority Health is seeking comments on its National Standards for Culturally and Linguistically Appropriate Services, which Continue reading
These national standards for culturally and linguistically appropriate services were issued by the U.S. Department of Health and Human Services Continue reading
This report of findings from the Joint Commission‘s study of sixty hospitals nationwide describes how hospitals are addrressing issues of Continue reading
The Joint Commission reviews promising practices from hospitals on issues of language access and cultural competency and makes recommendations for Continue reading
These video vignettes have been used by medical and other health professional schools to educate and train students on cross-cultural Continue reading
The National Quality Forum issued this framework and preferred practices for culturally competent care in 2009. It is currently developing Continue reading
Ignatius Bau 