Category Archives: Cultural Competency: Evaluation

National Quality Forum: Assessment of Quality Measures for “Disparities-Sensitivity”

The National Quality Forum (NQF) has developed an assessment tool to evaluate whether health care quality measures are “sensitive” in measuring health care disparities.  As part of the integration of equity into health care quality improvement, NQF proposes to evaluate … Continue reading

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National Quality Forum Endorses 12 Healthcare Disparities and Cultural Competency Measures

The National Quality Forum (NQF) has endorsed twelve healthcare disparities and cultural competency quality measures.  With this NQF endorsement, payers, including federal government payers such as Medicare and Medicaid, and health plans, can use these measures in quality improvement activities … Continue reading

Posted in Cultural Competency, Cultural Competency: Evaluation, Health Care Disparities, Health Care Disparities: Stakeholders Engaged, Language Access, Language Access: Standards | Leave a comment

Agency for Healthcare Quality and Research: Consumer Assessment of Healthcare Providers and Systems Cultural Competency Item Set

The Agency for Healthcare Quality and Research (AHRQ) has developed this Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competency Item Set as a potential supplement to the Adult Clinician and Group Survey.  The items include measures on: Patient-provider … Continue reading

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National Quality Forum Seeks Comments on Draft Healthcare Disparities and Cultural Competency Measures

The National Quality Forum is seeking public comments on its draft Healthcare Disparities and Cultural Competency Measures.  One essential step to improving the quality of healthcare performance is to eliminate disparities in care. Healthcare disparities may be exacerbated by many … Continue reading

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National Quality Forum Call for Healthcare Disparities and Cultural Competency Measures

The National Quality Forum (NQF) has issued a call for healthcare performance measures related to healthcare disparities and cultural competency for consideration in its national consensus standards development process.  In August, NQF  published a paper authored by the Disparities Solution … Continue reading

Posted in Cultural Competency, Cultural Competency: Evaluation, Demographic Data, Demographic Data: Language Need, Demographic Data: Race and Ethnicity, Health Care Disparities, Health Care Disparities: Stakeholders Engaged, Health Information Technology, Language Access, Language Access: Standards, Patient-Centeredness | Leave a comment

Resources to Advance Patient-Centeredness and Health Equity

I have compiled key publications and resources on some current topics in health care policy.  Below are descriptions of the key topic areas, which also can be accessed using the menu on the right side of this page. Health Care … Continue reading

Posted in Cultural Competency, Cultural Competency: Assessments, Cultural Competency: Curricula, Cultural Competency: Evaluation, Cultural Competency: Frameworks, Cultural Competency: Training, Demographic Data, Demographic Data: Gender Identity/Expression, Demographic Data: Language Need, Demographic Data: Race and Ethnicity, Demographic Data: Sexual Orientation, Health Care Disparities, Health Care Disparities: Effective Interventions, Health Care Disparities: Stakeholders Engaged, Health Care Disparities: The Evidence of Disparities, Health Care Reform, Health Care Reform: Accountable Care Organizations, Health Care Reform: Advancing Equity, Health Care Reform: Comparative Effectiveness Research, Health Care Reform: General Analysis, Health Care Reform: Medical Homes, Health Care Reform: Payment Reform, Health Care Reform: Quality Improvement, Health Care Reform: Workforce Development, Health Information Technology, Health Information Technology: Meaningful Use, Health Information Technology: Mobile Health, Health Information Technology: Personal Health Records, Health Literacy, Health Workforce Diversity, Health Workforce Diversity: Building the Demand Side, Health Workforce Diversity: Pipelines and pathways, Health Workforce Diversity: Who is Underrepresented, Language Access, Language Access: Best Practices, Language Access: Certification, Language Access: Government Funding, Language Access: Making the Case, Language Access: Standards, Lesbian, Gay, Bisexual and Transgender Health, Patient-Centeredness, The iBau Blog | Leave a comment

Joint Commission Report: Hospitals, Language and Culture

This report of findings from the Joint Commission‘s study of sixty hospitals nationwide describes how hospitals are addrressing issues of language and culture among their diverse patients.   Link to Original Source

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Joint Commission Report: One Size Does Not Fit All

The Joint Commission reviews promising practices from hospitals on issues of language access and cultural competency and makes recommendations for quality improvement on these issues. Link to Original Source

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National Quality Forum Framework for Culturally Competent Care

The National Quality Forum issued this framework and preferred practices for culturally competent care in 2009.  It is currently developing measures and implementation strategies for the framework and preferred practices.   Link to Original Source

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The Commonwealth Fund: Cultural Competency Report – The Evidence Base for Cultural and Linguistic Competency

This report in the Commonwealth Fund series of reports on cultural competency examines the evidence base for the impact of improved cultural and linguistic competency on the quality of health care.  The authors of the report are from the Georgetown … Continue reading

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