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Category Archives: Cultural Competency
Office of Minority Health: Enhanced National Standards for Culturally and Linguistically Appropriate Services
The U.S. Department of Health and Human Services Office of Minority Health (OMH) has released its long-awaited “enhanced” National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care. The original CLAS standards were issued by OMH … Continue reading
National Quality Forum: Assessment of Quality Measures for “Disparities-Sensitivity”
The National Quality Forum (NQF) has developed an assessment tool to evaluate whether health care quality measures are “sensitive” in measuring health care disparities. As part of the integration of equity into health care quality improvement, NQF proposes to evaluate … Continue reading
National Quality Forum Endorses 12 Healthcare Disparities and Cultural Competency Measures
The National Quality Forum (NQF) has endorsed twelve healthcare disparities and cultural competency quality measures. With this NQF endorsement, payers, including federal government payers such as Medicare and Medicaid, and health plans, can use these measures in quality improvement activities … Continue reading
Agency for Healthcare Quality and Research: Consumer Assessment of Healthcare Providers and Systems Cultural Competency Item Set
The Agency for Healthcare Quality and Research (AHRQ) has developed this Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competency Item Set as a potential supplement to the Adult Clinician and Group Survey. The items include measures on: Patient-provider … Continue reading
American Academy of Pediatrics: Toolkit on Culturally Effective Care
The American Academy of Pediatrics (AAP) has an online toolkit on culturally effective care. The toolkit is grounded in the 2004 AAP policy statement on culturally effective care. The toolkit chapters address the following topics: Chapter 1: What Is Culturally … Continue reading
American Academy of Pediatrics: Policy Statement on Ensuring Culturally Effective Pediatric Care
The American Academy of Pediatrics (AAP) issued this policy statement on culturally effective care in 2004. Link to Original Source
California Healthline Think Tank: Creating a Culturally Competent Health Care System
This edition of California’s Healthline’s Think Tank features commentaries on the continuing importance of cultural competency in health care. In California, which has been a “majority minority” state since the late 1990s, communities of color account for about 60% of the … Continue reading
Posted in Author, Cultural Competency, Program Officer, TCE
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National Quality Forum Seeks Comments on Draft Healthcare Disparities and Cultural Competency Measures
The National Quality Forum is seeking public comments on its draft Healthcare Disparities and Cultural Competency Measures. One essential step to improving the quality of healthcare performance is to eliminate disparities in care. Healthcare disparities may be exacerbated by many … Continue reading
National Quality Forum Call for Healthcare Disparities and Cultural Competency Measures
The National Quality Forum (NQF) has issued a call for healthcare performance measures related to healthcare disparities and cultural competency for consideration in its national consensus standards development process. In August, NQF published a paper authored by the Disparities Solution … Continue reading
Posted in Cultural Competency, Cultural Competency: Evaluation, Demographic Data, Demographic Data: Language Need, Demographic Data: Race and Ethnicity, Health Care Disparities, Health Care Disparities: Stakeholders Engaged, Health Information Technology, Language Access, Language Access: Standards, Patient-Centeredness
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National Quality Forum Requests Public Comments on Healthcare Disparities and Cultural Competency Measures
The National Quality Forum is requesting public comments on a commissioned paper from the Disparities Solutions Center describing issues regarding the selection and evaluation of disparity-sensitive quality measures, methodological issues with disparities measurement, and cross-cutting measurement gaps in disparities. The paper and … Continue reading

