Category Archives: Cultural Competency

Customizing Health Care for Diverse Patients

The Institute of Medicine identified patient-centeredness as one of the elements of quality health care. The definition of patient-centeredness includes responsiveness to the needs and preferences of the patient. There is a conceptual overlap between patient-centeredness and cultural competence. There are many useful frameworks and resources for understanding and applying cultural competency in health care. Many health care organizations are integrating concepts of cultural competency into their quality improvement and disparities reduction activities. Health professions education and training programs also are integrating cultural competency into their curricula.

Association of American Medical Colleges and Association of Schools of Public Health: Cultural Competence Education for Students in Medicine and Public Health

This report from an expert panel jointly convened by the Association of American Medical Colleges and Association of Schools of Public Health identifies competencies to prepare culturally competent practitioners appropriate for students in both medicine and public health.  This unique interprofessional … Continue reading

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Health Research and Education Trust: Building a Culturally Competent Health Care Organization

This guide from the Health Research and Education Trust, the research and education affiliate of the American Hospital Association, describes how hospitals and other health care organizations can become more culturally competent.  A culturally competent health care system is one … Continue reading

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Office of Minority Health and Hogg Foundation for Mental Health: Eliminating Disparities through the Integration of Behavioral Health and Primary Care

This literature review from the U.S. Department of Health and Human Services Office of Minority Health and the Hogg Foundation for Mental Health is a comprehensive resource on how the integration of behavioral health and primary care services for racial and … Continue reading

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Health Research and Education Trust: Becoming a Culturally Competent Health Care Organization

This new guide from the Health Research and Education Trust, the research and education affiliate of the American Hospital Association (AHA).  According to the guide, it is imperative that hospitals and health care systems not only understand the diverse patients … Continue reading

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National Academy for State Health Policy: State Policymakers’ Guide for Advancing Health Equity through Health Reform Implementation

This policy brief from the National Academy for State Health Policy (NASHP) describes opportunities for states to advance health equity through implementation of the Patient Protection and Affordable Care Act (ACA), profiling planning and implementation activities in Arkansas, Connecticut, Hawaii, … Continue reading

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Texas Health Institute: Implementing Cultural and Linguistic Requirements in Health Insurance Exchanges

This comprehensive policy analysis from the Texas Health Institute examines the cultural competency and linguistic access requirements for health insurance exchanges, or marketplaces, being established through the Patient Protection and Affordable Care Act (ACA).  There are eight provisions in the ACA … Continue reading

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Office of Minority Health: Enhanced National Standards for Culturally and Linguistically Appropriate Services

The U.S. Department of Health and Human Services Office of Minority Health (OMH) has released its long-awaited “enhanced” National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care.  The original CLAS standards were issued by OMH … Continue reading

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National Quality Forum: Assessment of Quality Measures for “Disparities-Sensitivity”

The National Quality Forum (NQF) has developed an assessment tool to evaluate whether health care quality measures are “sensitive” in measuring health care disparities.  As part of the integration of equity into health care quality improvement, NQF proposes to evaluate … Continue reading

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National Quality Forum Endorses 12 Healthcare Disparities and Cultural Competency Measures

The National Quality Forum (NQF) has endorsed twelve healthcare disparities and cultural competency quality measures.  With this NQF endorsement, payers, including federal government payers such as Medicare and Medicaid, and health plans, can use these measures in quality improvement activities … Continue reading

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Agency for Healthcare Quality and Research: Consumer Assessment of Healthcare Providers and Systems Cultural Competency Item Set

The Agency for Healthcare Quality and Research (AHRQ) has developed this Consumer Assessment of Healthcare Providers and Systems (CAHPS) Cultural Competency Item Set as a potential supplement to the Adult Clinician and Group Survey.  The items include measures on: Patient-provider … Continue reading

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