This report from the Joint Commission recommends action steps and resources for hospitals to improve provider-patient communication, cultural competency and patient- and family-centered care. These recommendations support the implementation of new Joint Commission standards which were effective January 2010.
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ISSUE SPECIFIC RESOURCES & ANALYSES
Health Care Reform
Health Information Technology
Patient-Centered Care
Health Care Disparities
Demographic Data
Language Access
Cultural Competency
Health Workforce Diversity
Lesbian, Gay, Bisexual and Transgender Health
Consultation Services
